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California Office of the Patient Advocate
“As usual, everybody I dealt with was cordial and professional. I would like to especially mention Cheryl, who makes you feel at ease and explains what to expect when you check in for your surgery.”
“I just want to compliment Dr. Lloyd Trujillo. He was kind and professional. Sansum Clinic is lucky to have him. Job well done.”
“The staff was excellent. They made sure that I was informed about my procedure. Additionally, they made sure I was comfortable throughout my procedure. I would definitely recommend them to others!”
“We are most happy to share our experiences with the Health Resource Center. We were really impressed by the wisdom of those who set up this wonderful spot in Santa Barbara for accessing medical information from the published journals of the medical world. Of course we recommend this spot for others. The equipment is well maintained and available along with many print texts and pamphlets. The staff keeps track of the searches and often contacts inquirers with additional information. They are available by e-mail or telephone to provide answers for new questions. Sansum Clinic is to be congratulated for establishing this jewel of a research library on Pesetas Lane.”
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”